QUESTIONS? LOOK HERE.

Here's the steps on how to authorize us.

• 1.  Sign in to your CRA account

• 2.  Go to Profile

• 3.  Authorize representative (+Add)

• 4.  Enter our Group ID: GJ2J64

• 5.  Level 2

• 6.  YES -online access

• 7.  Does not expire

• 8.   I confirm then submit

• Here's the steps on how to authorize us.

• 1.  Sign in to your CRA account

• 2.  Go to Profile

• 3.  Authorize representative (+Add)

• 4.  All accounts

• 5.  Enter our Group ID: GJ2J64

• 6.  Level 2

• 7.  YES -online access

• 8.  Does not expire

• 9.   I confirm then submit

If you are calling regarding tax return

1-800-959-8281

CRA Benefits & Credits Enquiries

Phone: 1-800-387-1193

Use this CRA number for questions about CCB, CGEB (formerly GST/HST Credit), Child Disability Benefit, and related provincial/territorial benefit programs

CRA Business Enquiries

Phone: 1-800-959-5525

This is CRA's main business line for questions about GST/HST, payroll accounts, corporation accounts, business numbers, payments, balances, and other business tax matters.

If you think you may owe income tax next year, making tax instalment payments throughout the year can be better than waiting until tax season to pay the full amount. This is especially helpful if you are self-employed and no income tax is being deducted from your earnings

You can schedule tax instalment payments through your CRA My Account:

1. Go to Accounts and payments.

2. Select Schedule a payment.

3. Under Payment allocation, select Individual income tax, then choose Individual income tax – instalments.

4. Choose how often you want to pay, such as one time, weekly or monthly.

5. Enter the number of payments.

6. Enter the amount per payment.

7. Select the date of your first payment. Future payments will follow the frequency you selected.

8. Enter your banking information and submit.

Example: If you want to prepay $3,000 by December 31 and begin in January:

$3,000 ÷ 12 months = $250 per month

Select monthly, enter 12 payments, and enter $250 as the amount per payment.

If you think you may owe income tax next year, making tax instalment payments throughout the year can be better than waiting until tax season to pay the full amount. This is especially helpful if you are self-employed and no income tax is being deducted from your earnings

You can make tax instalment payments through your online banking:

1. Sign in to your bank’s website or mobile app.

2. Select Add a payee.

3. Search for CRA or Canada Revenue Agency.

4. Select CRA – Personal Income Tax Instalment.

5. Use your 9-digit Social Insurance Number (SIN) as the account number.

6. Enter the amount and payment date.

7. You may schedule recurring payments if your bank offers this option.

Example: To prepay $3,000 from January to December:

$3,000 ÷ 12 months = $250 per month

Schedule a monthly payment of $250 to CRA – Personal Income Tax Instalment. Make sure you select instalment, not tax amount owing

Not always. Going to college does not automatically give you a big refund. Your tuition credit can only reduce the income tax you paid or owe.

If you had little or no income tax deducted, you may receive little or no refund. Any unused tuition credit can usually be saved and used in a future year when you have more income and pay tax.

You will need your T2202 tuition slip from your school.

Paying a lot of tax does not automatically mean you will receive a refund. Your refund is based on whether you paid more tax than required for your income.

If the correct amount was deducted from your pay, you may receive a small refund or no refund. If not enough was deducted, you may still owe tax.

Your income, deductions, credits, number of jobs and other sources of income can all affect the final result

Not always. An RRSP contribution reduces the income used to calculate your tax—it does not give you the same amount back as a refund.

The refund depends on your income, how much you contributed and how much tax you already paid. For example, contributing $5,000 does not mean you will receive a $5,000 refund.

If you paid little or no income tax, the RRSP contribution may give you little or no refund. You can choose to save the deduction for a future year when it may benefit you more.

You may not have received it because your family income was too high, or your spouse already received the payment for your family. Only one payment is issued per couple.

Having the DTC does not automatically mean you will receive a big refund. The DTC reduces the income tax you have to pay. If you paid little or no income tax, you may receive a small refund or no refund from the DTC.

The amount also depends on your income, the tax you paid and whether your child’s unused DTC can be transferred to you.

Contact us, and we can review your tax returns to see if the DTC was properly claimed or if there are other credits and benefits you may qualify for.

Your tax refund can change every year because your income, tax deductions and personal situation may have changed. For example, you may have earned more or less income, paid a different amount of tax, changed jobs, contributed to an RRSP, claimed different expenses, or had a change in your marital or family situation.

Even a small change can affect your refund. Your refund is based on your information for the current tax year, not the amount you received last year.

The First-Time Home Buyers’ Tax Credit is a non-refundable tax credit. This means it can only reduce income tax you paid or owe—it cannot create a refund by itself.

If you had low income and paid little or no income tax, the credit may give you a small refund or no refund at all. The $10,000 is only the amount used to calculate the credit, not the amount you receive. The maximum federal tax savings is generally $1,500.

The price of the house, mortgage and down payment do not determine your tax refund. If you bought the home with a spouse, the credit may be shared, but the combined claim cannot exceed $10,000.

Generally, you can file or request changes to your tax returns for the previous 10 calendar years.

For example, in 2026, the CRA can generally consider adjustments or refunds for tax years 2016 to 2025.

You may want to review previous returns if you forgot to report something or missed deductions, expenses or credits. Returns older than 10 years may still need to be filed, but the CRA generally cannot issue a refund for those years.

Contact us, and we can review which years can still be filed or adjusted

No. Receiving your refund does not mean the CRA has finished reviewing everything on your tax return.

The CRA may review your return later and ask for receipts or other supporting documents. If you cannot provide the required documents, the CRA may change your return and ask you to repay part or all of the refund.

Keep your tax documents and receipts, even after receiving your refund.